The Attorney General's Consumer Protection division works to protect West Virginia consumers and citizens against consumer related fraud on many levels as well as focusing on fair, safe business practices for individuals and companies doing business in the State of West Virginia.

The first step for consumers who believe that they have been the victim of unlawful practices in the purchases of goods and services is to fill out a Consumer Complaint Form and return it to the West Virginia Attorney General's Consumer Protection Division. Individuals with questions about a complaint, or in need further assistance, are encouraged to contact the Attorney General's Office by calling our Consumer Hotline at 1-800-368-8808.

For more information, please contact the Consumer Protection and Anti-Trust Division:

812 Quarrier St., 1st Floor
Charleston, WV 25326
Mailing: P.O. Box 1789
Charleston, WV 25326
Phone: 304-558-8986
Fax: 304-558-0184