CHARLESTON — West Virginia Attorney General JB McCuskey has filed a suit against a Winfield man for allegedly violating the West Virginia Consumer Credit and Protection Act by entering into contracts with consumers to perform home improvement projects that were ultimately never completed.
Several complaints have been lodged against John Cook for accepting payments from consumers and then not providing services. The complaints allege he refused to refund their payments. Other complaints allege Cook started, but did not finish, work.
John Cook had been doing business as Patriot Roofing & Framing, LLC since February 2019. He held a valid contractor’s license from February 2019 until September 2024, at which time his license was placed in inactive status. His license was reactivated in December 2024.
“Home improvements are an expensive investment – people sometimes save up for years for this type of work. Then, to have a contractor not finish the job or not show up at all can be devastating and is wrong,” Attorney General McCuskey said. “I am thankful these consumers knew to turn to our office for help and for the hard work of our investigators and attorneys to file these complaints. I encourage anyone else who may be a victim to reach out.”
The Attorney General is asking the Kanawha County Circuit Court to permanently ban Cook from providing home improvement or contracting services in any capacity. Additionally, the Attorney General is asking for financial restitution to the victims, civil penalties and an award of attorney’s fees incurred in the pursuit of the investigation and litigation of this matter.
Read a copy of the lawsuit here.
Anyone who believes they are a victim of this contractor, or any other scam, can call the Attorney General’s Consumer Protection Division at 800-368-8808 or visit the office online at ago.wv.gov.