
The Attorney General's Consumer Protection Division works to protect West Virginia consumers and citizens against consumer-related fraud while promoting fair and safe business practices for individuals and companies operating in the state.
The Consumer Protection Division investigates complaints regarding unlawful practices in the purchase of goods and services. Consumers who believe they have been victims of such practices are encouraged to file a Consumer Complaint Form with the division as a first step toward resolution. This division also works tirelessly to protect West Virginians from scams and keep consumers updated on the latest ways to protect themselves.
Stay up to date with the latest consumer alerts here
Find frequently asked questions here
Get Help from Our Consumer Protection Division
Consumer Protection Hotline: 1-800-368-8808
West Virginia Attorney General's Office
Consumer Protection and Anti-Trust Division
1900 Kanawha Boulevard, East
Building 1, Room E-26
Charleston, WV 25305
Mailing Address:
P.O. Box 1789
Charleston, WV 25326
Phone: 304-558-8986
Consumer Protection Hotline: 1-800-368-8808
Email: consumer.complaint@wvago.gov
Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.






