CHARLESTON, WV — Attorney General JB McCuskey issued a consumer alert notifying West Virginia veterans that Trajector Holdings and affiliated entities have filed for Chapter 11 bankruptcy. These companies charged veterans for assistance with federal veterans’ benefits.
Federal law strictly regulates who may assist with VA benefits claims and restricts the fees that can be charged for preparing or submitting claims. Free, accredited assistance is available to veterans applying for earned benefits. Veterans who previously paid Trajector for benefits assistance may be eligible to recover funds through the bankruptcy proceedings and are urged to file a claim before the November 30, 2026, deadline.
“Veterans deserve fair treatment when seeking the benefits they earned through their service. There are concerns that this company charged unfairly high fees and pressured veterans into signing costly contracts. I am urging any veteran who was a victim of this company's tactics to please fill out and submit a claim to seek to get your money back,” Attorney General McCuskey said.
How to File a Bankruptcy Claim
Trajector and its related entities filed for bankruptcy and are pending joint administration under Case No. 26-03286 before the Honorable Jacob A. Brown, in the United States Bankruptcy Court for the Middle District of Florida, Jacksonville Division.
The bankruptcy court recently extended the Proof of Claim filing deadline to November 30, 2026. Veterans who used Trajector’s services and believe they are owed money can file a claim online or by mail:
- Submit Online: Visit the court-appointed claims agent, Verita Global, at www.veritaglobal.net/trajector and select "Submit Electronic Proof of Claim (ePOC)."
- Submit by Mail: Download the paper claim form and filing instructions under the "Claim Form" section on the same website.
When filing a claim, specify the total amount believed to be owed and include supporting records, such as contracts, receipts, payment histories, and correspondence. Retain personal copies of all submitted materials.
Failing to file a claim by November 30, 2026, may forfeit your right to receive any distribution from the bankruptcy estate. Submitting a claim does not guarantee financial recovery, as distributions depend on the final outcome of the court proceedings. Veterans seeking specific legal guidance regarding their bankruptcy rights should consult a private attorney.
Veterans and consumers with complaints about companies offering assistance with veterans’ benefits claims are urged to contact the West Virginia Attorney General’s Office by filing a complaint online or calling the Consumer Protection Hotline at 1-800-368-8808.