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West Virginia

Consumers who believe that they have been the victim of unlawful practices in the purchases of goods and services are first encouraged to fill out the appropriate form and return it to the West Virginia Attorney General's Consumer Protection Division.

We offer consumers three options for submitting complaints.

  • Option 1: Download and print the forms, fill it out by hand, and mail it (with any copies of documents related to the complaint) to: Office of the Attorney General, Consumer Protection Division, PO Box 1789, Charleston, WV 25326-1789.
  • Option 2: Download and fill out the appropriate PDF form, and e-mail the form and any additional documents related to the complaint in PDF format to complaint@wvago.gov. (25MB limit on attachments.
  • Option 3: Fill out an online version of the General Consumer Complaint form here.