

Criminals frequently impersonate utility companies like AEP, claiming a technician is en route to shut off your power unless you pay immediately. This high-pressure tactic is designed to panic you into quick payment.
Warning Signs:
• Urgent demands for immediate payment
• Threats of immediate service disconnection
• Requests for payment via gift cards or wire transfers
Protection Steps:
• Hang up and call your utility company directly using the number on your bill
• Legitimate companies provide proper notice before service disconnection
• Never pay utility bills with gift cards or wire transfers
