Consumer Protection Hotline:
Senior Protection Hotline: 304-558-1155
Medicaid Fraud Hotline:

Resource Links

Sometimes you may feel like you don’t know where to start looking for resources or information to keep yourself informed or to answer your questions. Below are links that can help you stay informed and to help answer some questions you may have.

Find Your Community Center

If you would like to become more connected in your community or find more events for seniors, below we have a link that provides contact information for each county aging provider and other area agencies on aging.

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Physical Abuse: Important Signs

The older we get the easier it is to get bumps and bruises. Sometimes, from the outside looking in, it can be hard to tell if bruises are cause for concern or if they are just from bumping against something throughout the day. Below is a link from the National Center of Elder Abuse that can help to identify warning signs of abuse and differentiate from normal bumps and bruises.

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Money Smart Seniors

You may have a lot of questions about how to protect your finances as you face retirement. The FDIC has put together a money smart resource to help with financial planning for unexpected disasters, identity theft protection, as well as financial exploitation. Below you will find a link to their resource guide that can be requested free of charge.

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Financial Exploitation Information

Financial exploitation is one form of elder abuse that can be hard to recognize until it is too late. Keep yourself informed about what you can do and how you can watch for signs of exploitation. Below are links to informational guides about financial exploitation in nursing homes and assisted living facilities from the National Center on Elder Abuse.

Managing Someone Else’s Money

It can be intimidating to be handed someone else’s finances to manage. There are several reasons why a person’s finances would be handed over to someone else. The link below from the Consumer Financial Protection Bureau can help guide you through different situations with suggestions of how to protect yourself and avoid scams.

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Frequently Asked Questions -Senior Services

The West Virginia Bureau of Senior Services is a great resource when it comes to finding answers to questions for senior citizens in the state. Here we have linked to their frequently asked questions page to help connect you.

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Senior Legal Aid

For someone dealing with elder abuse, there will be several legal questions that come up. Below is a link to a page from the West Virginia Bureau of Senior Services that will provide you with information for senior legal aid.

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WV State Health Insurance Assistance Program

When it comes to your healthcare insurance, you may have a lot of questions. If you are looking for information on West Virginia SHIP or State Health Insurance Assistance Program, we have linked a page from the West Virginia Bureau of Senior Services website where you will be able to find more information.

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HIPAA Rights

When visiting your doctor’s office it is important to know your right as it relates to your health information. Here we have provided a link to information on HIPAA (or the Health Insurance Portability and Accountability Act which protects your privacy as a patient)

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