We offer consumers three options for submitting complaints.

• Option 1: Download and print the forms, fill it out by hand, and mail it (with any copies of documents related to the complaint) to: Office of the Attorney General, Consumer Protection Division, PO Box 1789, Charleston, WV 25326-1789.
• Option 2: Download and fill out the appropriate PDF form, and e-mail the form and any additional documents related to the complaint in PDF format to complaint@wvago.gov. (25MB limit on attachments)
• Option 3: Fill out an online version of the General Consumer Complaint form here.

If you have questions or need assistance filling out any of these forms, please contact our Consumer Protection Hotline at1-800-368-8808. Clicking the links below will download a PDF of the form in a separate tab. 

• Instructions for Filing a Consumer Complaint Form
• Documents Needed for Filing A General Consumer Complaint Form

General Consumer Complaint Form

Mortgage Complaint Form

Motor Vehicle Complaint Form

Preneed Funeral Complaint Form